Job Description
Ivory Coast Team @HeetchThe main goal of our Ivorian team is to bring community of drivers and passengers together in order to make their rides unforgettable and friendly in Ivory Coast!
Our values:From the inside, we're a caring team who share the same set of values:• Play for the team • Focus on having impact first- Make it happen• Social sensitivity and listen to one another - be Kind • Think different
What will be your roleYou will be the operational foundation and point of reference that brings together major team efforts for major events, promotions and special initiatives. Your role will be precious to continue grow business in Ivory Coast.
What will you do? • Analyze local market trends and crunch data to get insights from the marketplace• Provide team with data driven analysis to participate in strategies definition and implementation in collaboration with the global team, respecting defined budget and schedules• Help the CRM team own the user lifecycle from end-to-end, from start of the application through to retention, loyalty and reactivation• Deeply understand our local passengers and drivers, and monitor their engagement• Put in place tools to help Ivory Coast team solve, simplify and optimize some tasks (extract some data and make them easily understandable) • Challenge and improve local processes (automatization, adaptation to the local needs...)• Evaluate the economic and strategic costs and benefits of the driver and passenger acquisition and engagement campaigns (online and offline)• Be the local point of contact for the global teams
Does it sound like you?• You have a background in engineering, supply chain management, business management, consulting, start-up or equivalent• 1+ year experience in a high paced or startup environment• You are Fluent in French, English • You're a natural problem solver amp; multitasker and proven self-starter with owner’s mentality• You have a strong analytical background (Excel killer)• You have a strong communication and interpersonal skills to build relationships,• You show willingness to get your hands dirty, understand and execute in operations at all levels• You have an ability to work autonomously and you love being part of a teamBonus if you know mobility sector and use Heetch a lot!
Why would you join us?• We're growing meaning there's a lot to do and to learn.• We want to build a team made of kind people, shall you join?• We offer a competitive salary.• We offer 50% on Heetch• We have super nice office in Zone 3Convaincus que tout un chacun a la capacité de collaborer au sein de notre entreprise, nous accordons une importance primordiale à la diversité et l'égalité des chances face à l'emploi.Nous nous efforçons de garantir un environnement de travail sûr et inclusif. Nos engagements visent à construire une équipe composée de backgrounds différents, aux compétences variées et venant d'horizons différents.Pour être éligible, un visa de travail pour le pays pour lequel vous postulez vous sera demandé.
Heetch SAS is collecting your personal data (identity, contact details, academic background, professional experience and optionally a covering letter) for the processing of your application to our job offer, based on your consent.Your personal data will only be accessible to our hiring team, our co-founders, and the manager of the position you are applying to. In addition, data are stored by our processor in order to use its applications tracking system. Your data may be stored outside of the EU/EEA but are protected by appropriated safeguards.Your data are stored for a maximum duration of two years. If we do not reply to your application, you allow us to store your data during this term in order to potentially contact you for another position within our company or affiliates and subsidiaries.You have a right to access to your data, to rectify them, under some conditions to erase them, and to limit the processing. Also, you have a right of portability on your data. In addition, you may revoke your consent and we shall stop processing your data. Eventually, you have a right to define directives about the fate of your data if your death should occur. For more information about your rights, please see our privacy policy.
Job Specification